TOEIC Part 7: Triple Passage Mock Test

In this part, you will read a selection of texts...

Passage 1

Advertisement

OfficePro Furniture - Advertisement Upgrade Your Workspace! Quality & Comfort Delivered. Create a more productive and stylish office with our premium furniture. * "The Executive" Ergonomic Desk Chair (Item #CH-45): Features adjustable lumbar support and breathable mesh fabric for all-day comfort. Price: $350 * "The Scholar" Oak Bookshelf (Item #BS-12): A modern, five-shelf unit made from solid oak. Perfect for storage and display. Price: $250 September Savings Event! Get 15% off your entire order plus free shipping on all orders with a subtotal over $500. Use promotional code SAVE15 at checkout. *(Offer valid until September 30)*

Passage 2

Online Order Form

OfficePro Furniture - Online Order Form (Completed) * Order Number: 90-8821 * Customer Name: Kenji Tanaka (Tanaka Consulting) * Order Date: September 5

Item #DescriptionQtyPriceTotal
BS-12"The Scholar" Oak Bookshelf1$250.00$250.00
CH-45"The Executive" Ergonomic Desk Chair2$350.00$700.00

* Subtotal: $950.00 * Promotional Code Applied: SAVE15 * Discount (15%): -$142.50 * Shipping: $0.00 * Total Charged: $807.50

Passage 3

E-mail

To: support@officepro.com From: Kenji Tanaka <k.tanaka@consulting.com> Date: September 9 Subject: Issue with Order #90-8821 Dear Customer Support, I am writing about my recent order, which I received today. The shipment contained one bookshelf and the two desk chairs that I ordered. While the chairs are in perfect condition and meet my expectations, the bookshelf arrived with significant damage. A large crack runs down one of the side panels, making it unusable. I have taken photographs of the damage. Could you please advise me on how to proceed? I would like to request a replacement bookshelf. Please let me know if I should return the damaged item. Thank you, Kenji Tanaka

Question 1: What is stated in the advertisement?

Question 2: How much did Mr. Tanaka pay for his order?

Question 3: In the e-mail, what is the problem Mr. Tanaka reports?

Question 4: Why was the shipping fee $0.00 on Mr. Tanaka's order?

Question 5: What item does Mr. Tanaka want the company to send him?